Highway Use Tax Explained

4 minute read

Fleet Management

If your trucks drive through New York State, then you need to know about New York’s Highway Use Tax system.

2020 Updates to IRS Section 179

1 minute read

Find out how your business can take advantage of a new rule when purchasing equipment.

Vehicle cost center

7 minute read

Fleet Management, Insurance, Cost, Benefits, Customer Success

Have you ever wondered you exactly how much your fleet is costing you?

Training new drivers

4 minute read

Drivers, Fleet Management, Safety, Employee Retention

Hiring new drivers is hard but a good training  program can help improve driver retention. 

What to include in your vehicle use policy

4 minute read

Drivers, Fleet Management, Insurance

One thing that is commonly asked for new users signing up for GPS fleet management is: will this save money on my insurance? And the answer is, 'it depends'.

Like most things, if the system is not monitored and the information it provides is not acted upon then GPS won't be nearly as effective as it has the potential to be.

The first thing our customer success team reviews with new clients is their vehicle use policy. Most don't have anything concrete and it usually consists of some unwritten rules that are told to drivers.

Insurance companies like to see things written down, something that can be clearly communicated with drivers, managers and staff. We tend to agree and provide a boilerplate template for a vehicle use policy and customize it to our client's own policies they want to enforce.

What you need to know about cashless tolling

5 minute read

In the past few years, there has been a push to start up cashless tolling in full effect; especially after other states like Massachusetts have become completely toll-booth free. New York is following suit with the NY Thruway Authority announcing that it will be switching to cashless tolling by the end of 2020.

Impact of Customer Service on User Experience

4 minute read

Customer Success, Customer Support

 

You aren't alone in dealing with apathetic, unhelpful and plain rude customer service. Sadly, this has become the accepted norm, even for products and services we champion and invest heavily in. If you think this is ridiculous and makes no sense, we agree.

Carmalink v5.4 - Dash cam footage

1 minute read

Features, Updates, Release Notes

Driver safety dash cam

Carmalink is the leader in creating safer drivers with timely, trainable, accurate safety reports. Safety managers are using these reports during driver meetings to highlight the skills drivers need to focus on improving.

Feedback from the last Carmalink user survey indicated that safety was the top priority for most fleet owners. We know it can be hard to look at a list of "Safety Alerts" and make decisions about what to do with drivers continually receiving these alerts. With the addition of the Garmin Fleet 790 tablet, safety managers will see 1080p HD footage of each safety incident.

- No more guessing what happened
- Use the footage to see who needs training
- A clear picture of the required steps to correct the problem

Upgrade to Plus

Carmalink prioritizes your fleet's safety and we incorporate new technology such as video capture and artificial intelligence to detect more complex safety issues like distracted driving, cell phone usage, tailgating, and more.

 

How to lower insurance costs with dash cams

19 minute read

Compliance, Insurance, Safety, Trucking, Benefits, Dash Camera

 

Touch a Truck 2019

1 minute read

Thank you to everyone for coming out and making this year's Touch a Truck event put on by the Trucking Association of NY a success. And a special thank you to the Empire State Aerosciences Museum in Glenville for hosting us at your facility.

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Talk with one of our fleet experts to see if you could save money on your operating costs like insurance with risk-reduction technology

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